Description of the accommodation offered by Windsor House.

Windsor House has 3 bedrooms and 3 bathrooms and can accommodate up to 3 male or female young people from the age of 16 upwards. There is also a communal room to allow the young people space to relax. To the rear there is a private garden space where relaxing and activities take place. 

The accommodation is decorated and maintained to a high standard, providing a friendly and homely atmosphere. Each bedroom is single occupancy, is fully furnished and is of a good size that has a flat screen television, broadband access and Wi-Fi, quality furniture that includes a desk and chair and soft furnishings that complement the room. We encourage our young people to personalise their room so that they take ownership of their personal space.

Maintaining safety is extremely important and Windsor House has a built-in fire alarm system, emergency lighting, fire extinguishers, fire doors, smoke detectors and carbon monoxide detectors.

We recognise the importance of providing a home where young people can learn to live together and enjoy one another’s company. The lounge is warmly and tastefully decorated and comfortable, and equipped with comfy sofas and a large screen television. Windsor House has a shared kitchen and dining area where our young people can benefit from family experiences, such as eating and enjoying meals together. We understand that mealtimes can be excellent opportunities for both casual catch ups and richer sources of conversation. Young people can have informal discussions with staff and one another about their day, what they would like to do and how they are feeling. 

Everything we do within our home is to support and nurture the young people to become more independent when the time is right for them and at their own pace. Staffing ratios ensure that all young people receive levels of support in accordance with their support plans and support needs.

The staff team consists of a Registered Service Manager, Team Leader, Support Workers and Waking Night Support Workers. All staff complete a 3-month probationary period and we follow the company Safer Recruitment Processes.

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